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If you are not satisfied with your purchase for any reason please contact us at Your satisfaction is our primary concern.

All purchases made through are valid for exchange, credit, or refund within 30 days from the ship date. We will accept the return of items that are in new, unused condition, with original tags attached and all original packaging included.

If the original payment was by gift card a store credit will be issued.

Upon receipt of returned goods, Cocovann reserves the right to deny exchange, credit, or refund if merchandise is beyond the return period limit, or items are not in the same condition in which they were received.